Customer Service Representative - Aerospace (f/m)

Woodward, Inc. • Peterborough, ON

13d • PLN 6,000 - PLN 10,800 • Hybrid

About The Position

In this role you will be responsible for the account administration and interfacing with aerospace customers at an advanced journeyman level, demonstrating solid working experience and knowledge of aerospace products and overall customer base. The role includes, but is not limited to customer order administration for new sales, repairs and warranty sales and coordination within organization for technical or engineering support and services as required.

Requirements

• University degree preferred
• Minimum 2 years of related experience in customer service
• Excellent English and Polish language skills – both written & spoken
• Excellent knowledge of MS Office package (Word, Excel, Outlook)
• Ability to work in fast-paced environments
• Strong work ethics, enthusiasm, cooperation, and communication skills

Nice To Haves

• Any additional language will be a plus

Responsibilities

• Process and maintain customer purchase orders, external customer purchase order systems and electronic data interchange (EDI)
• Compile and generate various customer/sales reports
• Contract review of customer purchase orders
• Work unassisted with aerospace OEM and aftermarket customer requirements
• Respond to customer pricing requests per established price list
• Interact with other departments as required (order status, delivery updates, warranty & quality)
• File and maintain documentation
• Interface with customers on a day-to-day basis
• Prepare and submit customer quotations per established price list
• Respond to internal and external customer inquiries

Benefits

• private health insurance
• life & accidental insurance
• Multisport package
• Meal Vouchers
• Company performance bonus program
• PPK: Woodward offers payment to your PPK account up to 4% of your compensation depending on seniority
• Relocation & Educational support

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree