Customer Service Representative 4
S R INTERNATIONAL INC•Phoenix, AZ
•Onsite
About The Position
This position is responsible for interacting and assisting customers with vehicle repair needs, interpreting information, discussing work performed with the customer, mileage verification, data entry, resolving customer complaints, scheduling vehicles for preventative maintenance service, warranty work and commercial repairs and service.
Requirements
- Automotive and fleet maintenance operation environment experience
- Customer service experience specifically responding to customer inquiries and complaints
- Resumes must specify the current location of the candidate
- Candidates must be local at time of submission
- Candidates must be available for in person interviews within 1 week of the posting close date
- Candidates must be able to start within 2 weeks of an offer being made
Responsibilities
- Interacting and assisting customers with vehicle repair needs
- Interpreting information
- Discussing work performed with the customer
- Mileage verification
- Data entry
- Resolving customer complaints
- Scheduling vehicles for preventative maintenance service, warranty work and commercial repairs and service
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
