Customer Service Rep(06325)- 3703 10th st

Domino's Franchise•Great Bend, KS

About The Position

Domino’s Pizza is seeking customer service representatives with strong people skills to take and process customer orders and contribute to store operations. Team members may work part time or full time, with schedules intended to accommodate other commitments. On-the-job orientation and training are provided. The role offers opportunities for advancement into management and other positions within the company. Store team members operate equipment; stock ingredients and supplies; prepare products; take telephone orders; complete inventory and related paperwork; and clean equipment and the facility. The work involves communicating with customers and coworkers in person and by phone, entering orders by keyboard or touchscreen, handling payments, and performing repeated food-preparation and cleaning tasks. The position is performed primarily standing, with short periods of walking and some paperwork completed seated. Work conditions include varying indoor and outdoor temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, and sharp edges or moving mechanical parts. Physical duties include lifting and carrying supplies, pushing or pulling trays, climbing stairs or ladders occasionally, bending, crouching, reaching, and frequent use of hands and wrists.

Requirements

  • Must be at least 16 years of age.
  • Ability to understand and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Ability to make rapid, accurate, precise movements with eye-hand/finger coordination.
  • Ability to enter orders using a computer keyboard or touchscreen.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical tasks described, including standing, walking, lifting, carrying, pushing or pulling, occasional climbing, bending, crouching, reaching, and frequent hand use.
  • Ability to work around varying temperatures, food odors, cornmeal dust, cramped quarters, hot surfaces and tools, and sharp edges or moving mechanical parts.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from delivery areas into storage and work areas, including the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers in person.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload deliveries using a hand truck and move supplies to storage shelves.
  • Perform food preparation, stocking, and cleaning tasks as needed.
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