Customer Service Rep(01305) - 71-F Cowardly Lion Dr

Domino's Franchise•Hedgesville, WV

About The Position

The Customer Service Rep receives and processes customer orders in-store and by phone, prepares products, stocks ingredients, cleans equipment and the facility, distributes marketing materials, and communicates positively with customers and team members. The role may also include additional tasks requested by the management team. It is suited to someone with a positive, helpful attitude who can work independently and with others, follow Domino’s image and uniform standards, and maintain quality standards in fast-paced circumstances.

Requirements

  • Must be at least 16 years of age.
  • Must have reliable transportation.
  • Have a positive and helpful attitude.
  • Willingness to conform to Domino’s image and uniform standards.
  • Ability to work alone and with others.
  • Desire to meet high quality control standards, including in fast-paced circumstances.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Ability to enter orders using a computer keyboard and touch screen.
  • Strong hand/eye coordination.
  • Ability to receive instruction and complete tasks within a specified period of time.
  • Ability to remain standing for extended periods.
  • Occasionally lift up to 30 pounds and rarely lift up to 50 pounds.
  • Infrequently climb ladders for cleaning, changing signs, or maintenance.
  • Frequently crouch, bend, and reach when preparing products, stocking, and cleaning.

Responsibilities

  • Receive and process customer orders in-store and by phone.
  • Prepare products.
  • Stock ingredients in storage areas, the production area, and the walk-in cooler.
  • Clean equipment and the facility daily.
  • Distribute marketing materials.
  • Communicate verbally with customers and fellow team members in a positive manner.
  • Complete additional tasks as requested by the management team.
  • Perform routine physical tasks, including standing for extended periods, occasional lifting, infrequent ladder climbing, and frequent crouching, bending, and reaching.
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