Customer Service Rep(07548) - 1240 E. Deuce of Clubs

Domino's Franchise • Show Low, AZ

4d • Onsite

About The Position

The Customer Service Rep works as part of the Domino’s Pizza store team, processing customer orders and helping prepare and serve products. The role may be part-time or full-time, with schedules intended to accommodate team members’ other commitments. On-the-job orientation and training are provided, and the company describes advancement opportunities from customer service to management and franchise ownership.

The position involves operating store equipment; stocking ingredients and supplies; preparing products; receiving and processing telephone orders; taking inventory and completing related paperwork; and cleaning the equipment and facility. Team members communicate with customers and coworkers in person and by phone, enter orders using a keyboard or touch screen, and handle monetary change.

Work is primarily performed standing in a store, with some paperwork completed seated at a desk or table. Conditions include varying temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. Physical activities include walking, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, crouching, reaching, and frequent hand use.

Requirements

• Must be at least 16 years of age.
• Ability to understand and give correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination to make precise, rapid movements accurately.
• Ability to work independently and with others, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to meet the physical demands described, including standing for most tasks, frequent reaching and hand use, and lifting and carrying supplies weighing up to 50 pounds.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from delivery areas into storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders, and communicate with customers and coworkers in person and by phone to process orders.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Enter orders using a computer keyboard or touch screen.
• Unload bulk product deliveries using a hand truck and move supplies to storage shelves.
• Perform store tasks such as stocking, cleaning, and occasional sign or maintenance work.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed