Customer Service Rep(01941) - 4125 E Frontage Rd Hwy52N

Domino's Franchise•Rochester, MN
•Onsite

About The Position

Customer Service Reps serve customers and support store operations at Domino’s Pizza. They receive and process telephone orders, communicate with customers and coworkers in person and by phone, enter orders using a computer keyboard or touch screen, prepare products, and complete general store duties. Training and orientation are provided on the job. The role may be part-time or full-time, and the company describes opportunities for advancement into management and other roles.

Requirements

  • Must be at least 16 years of age.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to perform repetitive tasks, work alone and with others, work under stress, meet quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the described physical tasks, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and continuous hand use.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from the delivery area to storage and work areas, including the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers in person.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload deliveries using a hand truck and move supplies to storage shelves.
  • Perform other store tasks, including removing trash and outside tasks as needed.
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