Customer Service Rep(07805) - 4238 S. Sepulveda Blvd.
About The Position
The Customer Service Rep operates equipment; stocks ingredients and supplies; prepares products; receives and processes telephone orders; takes inventory and completes related paperwork; and cleans equipment and the facility. On-the-job orientation and training are provided. The role involves communicating with customers and co-workers in person and by telephone, entering orders by computer keyboard or touch screen, and handling monetary transactions accurately. Work takes place in a store environment with exposure to changing weather during outside tasks, temperatures ranging from about 36 degrees in the cooler to 90 degrees or higher in some work areas, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. Most tasks are performed standing, with short-distance walking and occasional paperwork while seated. The position may include lifting and carrying supplies, pushing or pulling trays, bending, crouching, reaching, and frequent hand use. Delivery duties include driving within a designated area and carrying orders to customers; delivery routes may involve stairs.
Requirements
- Ability to comprehend and give correct written instructions.
- Ability to communicate verbally with customers and co-workers to process orders over the phone and in person.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
- Ability to use a computer keyboard or touch screen to enter orders.
- Ability to perform the physical tasks described, including lifting deliveries weighing up to 50 pounds, carrying items, standing, walking, reaching, bending, and frequent hand use.
- Ability to drive for delivery duties within a designated delivery area.
Responsibilities
- Operate all equipment.
- Stock ingredients from the delivery area to storage, the work area, and the walk-in cooler.
- Prepare product.
- Receive and process telephone orders.
- Take inventory and complete associated paperwork.
- Clean equipment and the facility approximately daily.
- Communicate with customers and co-workers to process orders in person and over the phone.
- Enter orders using a computer keyboard or touch screen.
- Make correct monetary change.
- Unload deliveries and move ingredients and supplies to storage.
- Deliver pizzas within a designated delivery area.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
