Customer Service Rep(08305) - 270 S. Rampart Blvd.

Domino's Franchise•Los Angeles, CA
•Onsite

About The Position

Customer Service Representatives help Domino’s serve customers by processing orders in person and over the phone, preparing products, and supporting general store operations. Team members operate equipment, stock ingredients and supplies, take inventory, complete paperwork, and clean the equipment and facility. On-the-job orientation and training are provided. The role offers opportunities to grow into management and other positions within the company.

Requirements

  • Must be at least 16 years of age.
  • Ability to understand and provide correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly, using a calculator if needed.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination to make rapid and accurate movements.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to perform repetitive tasks, work independently and with others, work under stress, meet quality standards, interact with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical tasks described, including standing, walking, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, crouching, and continuous reaching and hand use.
  • Ability to differentiate between hot and cold surfaces; near- and mid-range vision, depth perception, and the ability to talk and hear on the telephone.

Responsibilities

  • Operate store equipment.
  • Stock ingredients from delivery areas to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and take orders in person.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload bulk product deliveries using a hand truck and stock supplies.
  • Perform other store tasks, including occasional maintenance and cleaning.
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