Customer Service Rep (7519) - 2129 E 9400 South

Domino's Franchise•Sandy, UT

About The Position

Domino’s Pizza is hiring a customer service representative to support store operations and serve customers. The role includes receiving and processing orders by phone and in person, preparing products, stocking ingredients, operating store equipment, completing inventory and related paperwork, and cleaning the equipment and facility. On-the-job orientation and training are provided. The position may be part time or full time, and the company describes opportunities to advance into management and other roles. The work involves communicating with customers and coworkers, accurately handling orders and payments, and performing repetitive tasks in a fast-paced store environment. Team members may work with food, ovens, sharp tools, and moving mechanical parts, and may encounter temperature changes, food odors, cornmeal dust, and cramped spaces. Physical tasks include standing, walking, lifting and carrying supplies, pushing or pulling trays, bending, reaching, and frequent use of the hands and arms.

Requirements

  • Must be at least 16 years old.
  • Ability to understand and provide correct written instructions.
  • Ability to communicate verbally with customers and coworkers, in person and by phone.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the described physical tasks, including standing, walking, lifting, carrying, pushing, pulling, bending, reaching, and frequent hand use.
  • Ability to lift deliveries weighing up to 50 pounds.

Responsibilities

  • Operate store equipment.
  • Stock ingredients from the delivery area into storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders.
  • Communicate with customers and coworkers to process orders in person and over the phone.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload deliveries using a hand truck and store supplies.
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