Customer Service Rep(06385)- 2505 Vine St.

Domino's Franchise•Hays, KS

About The Position

The Customer Service Rep is a store team member who helps make and serve pizzas and process customer orders. The role includes communicating with customers and coworkers, operating store equipment, preparing products, stocking ingredients and supplies, taking inventory, completing paperwork, and cleaning the equipment and facility. On-the-job orientation and training are provided. The position may suit someone seeking part-time or full-time work, including a supplemental job, and offers opportunities to advance into management.

Requirements

  • Must be at least 16 years old.
  • Ability to understand and provide correct written instructions.
  • Ability to communicate verbally with customers and coworkers, in person and by telephone.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Motor coordination and eye-hand coordination to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform physical tasks that include prolonged standing, walking short distances, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, crouching, and continuous reaching and hand use.
  • Ability to lift delivery cases weighing up to 50 pounds and handle other items described in the physical requirements.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from delivery areas into storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and take orders in person.
  • Take inventory and complete related paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload deliveries using a hand truck and lift and stock ingredients and supplies.
  • Communicate with customers and coworkers to process orders.
  • Use store tools and equipment, including a computer or touch screen, telephone, calculator, pizza cutter, and pizza peel.
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