Customer Service Rep(09254) - 300 S. Ave. D

Domino's Franchise•Burkburnett, TX
•Onsite

About The Position

Domino’s Pizza is seeking a customer service representative to receive and process customer orders and perform general store team-member duties. The role involves communicating with customers and coworkers in person and by telephone, preparing products, operating store equipment, stocking ingredients and supplies, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The position may be part-time or full-time, with schedules intended to accommodate team members’ availability. Advancement opportunities may include management and other roles within the company.

Requirements

  • Must be at least 16 years old.
  • Ability to understand and provide correct written instructions.
  • Ability to communicate verbally with customers and coworkers.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Eye-hand coordination and the ability to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to meet the physical demands described, including standing for most tasks; walking short distances; lifting deliveries weighing up to 50 pounds; and carrying, pushing, pulling, reaching, bending, and occasionally climbing, crouching, or squatting.
  • Ability to work around varying temperatures, food odors, cornmeal dust, hot surfaces and tools, sharp edges, and moving mechanical parts.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders.
  • Communicate with customers and coworkers in person and by telephone to process orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload bulk product deliveries using a hand truck and stock supplies.
  • Perform other store tasks, including removing trash and outside tasks as needed.
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