Customer Service Rep(04773) - 2825 Carlisle Rd

Domino's Franchise•Dover, PA
•Onsite

About The Position

Domino’s Pizza is seeking a customer service representative with strong people skills to help process orders and support store operations. Team members may work part-time or full-time, with schedules described as accommodating. On-the-job orientation and training are provided. Opportunities for advancement may include management and other roles within the company.

Requirements

  • Must be 16 years of age or older.
  • Ability to understand and provide correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders in person and by phone.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Hand-eye coordination and ability to make precise movements rapidly and accurately.
  • Ability to use a computer keyboard or touch screen to enter orders.
  • Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical tasks described, including standing, walking, bending, crouching, lifting, carrying, pushing or pulling, climbing, reaching, and frequent hand use.
  • Ability to lift and stack cases weighing up to 50 pounds to shelves up to 84 inches high.
  • Ability to carry pizza sauce weighing approximately 42 pounds and trays of pizza dough weighing approximately 12 pounds each.
  • Ability to work around hot surfaces and tools, sharp edges, moving mechanical parts, food odors, cornmeal dust, cramped spaces, and changing temperatures.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and enter orders using a computer keyboard or touch screen.
  • Take inventory and complete related paperwork.
  • Clean equipment and the facility approximately daily.
  • Communicate with customers and co-workers in person and over the phone.
  • Unload deliveries and move ingredients and supplies to storage.
  • Perform other store tasks, including removing trash and outside tasks, as needed.
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