Customer Service Rep(02536) - 424 S. Bloomington

Domino's Franchise • Greencastle, IN

22h • Onsite

About The Position

The Customer Service Rep works as part of the Domino’s Pizza store team, helping prepare and process orders and supporting daily store operations. The role includes communicating with customers and coworkers, taking telephone and in-person orders, preparing products, stocking ingredients, handling inventory and paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The position may be part-time or full-time, with schedules intended to accommodate team members’ other commitments. Advancement opportunities may include management and other roles within the company.

Work takes place in a pizza store and involves standing for most tasks, short-distance walking, occasional sitting for paperwork, and frequent use of hands. Conditions can include varying outdoor weather, temperatures from 36°F in the cooler to 90°F or higher in some work areas, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. The work may require lifting and carrying supplies, pushing or pulling trays, climbing stairs or a ladder occasionally, bending, crouching, reaching, and repetitive hand and arm movements.

Requirements

• Must be at least 16 years of age.
• Ability to understand and provide correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills for taking and processing orders.
• Motor coordination and eye-hand coordination to make precise movements rapidly and accurately.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to meet the described physical demands, including lifting deliveries weighing up to 50 pounds and frequent standing and hand use.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers in person.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Unload bulk product deliveries using a hand truck and move supplies to storage.
• Perform store tasks involving standing, walking, reaching, bending, and handling tools and ingredients.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed