Customer Service Rep(05385) - 5601 Hwy 157

Domino's Franchise•Cullman, AL

About The Position

Domino’s Pizza Team DAKS is hiring an enthusiastic and dedicated Customer Service Representative. The role is the first point of contact for customers, ensuring orders are taken accurately and customer concerns are handled efficiently. The representative also assists with food preparation, maintains store cleanliness, and provides friendly service to enhance the customer experience.

Requirements

  • Strong communication and customer service skills.
  • Ability to work in a fast-paced environment.
  • Basic math skills for handling transactions.
  • Ability to stand for extended periods and perform physical tasks.
  • Team-oriented attitude and a positive outlook.
  • Must be at least 16 years old.

Responsibilities

  • Greet customers warmly and assist with orders in person and over the phone.
  • Enter customer orders accurately into the system and handle payment transactions.
  • Provide product recommendations and information about promotions.
  • Resolve customer complaints efficiently and professionally.
  • Assist with food preparation, including making pizzas and other menu items when needed.
  • Maintain cleanliness of workstations, the lobby, and restrooms.
  • Comply with health and safety standards.
  • Work effectively with the team to meet service goals.
  • Assist with stocking and inventory management.
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