Customer Service Rep(09256) - 2484 Avondale-Haslet Rd

Domino's Franchise • Haslet, TX

20h

About The Position

The Customer Service Representative processes customer orders and supports daily store operations. Duties include operating equipment, stocking ingredients and supplies, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The role may suit someone seeking part-time or full-time work, including supplemental employment, and offers opportunities for advancement into management and other roles.

The work involves interacting with customers and coworkers in person and by phone, entering orders using a computer keyboard or touch screen, handling money, and completing repetitive food-preparation and stocking tasks. Working conditions include exposure to varying weather during outdoor tasks, changing temperatures, food odors, cornmeal dust, cramped spaces, hot equipment and surfaces, sharp edges, and moving mechanical parts. Physical duties may include standing, walking, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, crouching, and frequent reaching and hand use.

Requirements

• Must be at least 16 years of age.
• Ability to understand and provide correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills for taking and processing orders.
• Motor coordination between eyes and hands or fingers to make rapid, accurate movements.
• Ability to stand for most tasks and walk short distances.
• Ability to lift and stack delivery cases weighing up to 50 pounds onto shelves up to 72 inches high.
• Ability to carry items including cans, pizza sauce weighing approximately 30 pounds, and dough trays weighing approximately 12 pounds each.
• Ability to push or pull trays on dollies, with pushing force up to 7.5 pounds.
• Ability to occasionally navigate stairs or climb a ladder.
• Ability to bend, crouch or squat, and reach continuously as required by store tasks.
• Ability to use hands continuously and perform frequent or forceful hand and wrist tasks.
• Ability to talk and hear on the telephone, use near and mid-range vision and depth perception, and distinguish hot from cold surfaces.
• Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders, and communicate with customers and coworkers in person and by phone.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Unload deliveries and move, carry, and stock ingredients and supplies.
• Enter customer orders using a computer keyboard or touch screen.
• Perform other store tasks such as taking out trash and completing outside tasks when needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed