Customer Service Rep(04351) - 7076 Mechanicsville Turnpike

Domino's Franchise • Mechanicsville, VA

1d • Onsite

About The Position

The Customer Service Rep works as a Domino’s store team member, processing customer orders and helping prepare and serve pizza products. The role involves communicating with customers and coworkers in person and by phone, entering orders, operating store equipment, stocking ingredients, preparing products, taking inventory, completing paperwork, and cleaning the equipment and facility. On-the-job orientation and training are provided. The position offers opportunities for advancement into management and other roles within the company.

Work takes place in a pizza store and includes standing for most tasks, short-distance walking, occasional desk work, and frequent use of hands. Team members may work in areas with temperatures ranging from 36°F in the cooler to 90°F or higher, and may encounter food odors, cornmeal dust, hot surfaces and tools, sharp edges, moving machinery, cramped spaces, and varying or adverse weather during outside tasks. Physical activities include lifting and carrying supplies, pushing or pulling trays on dollies, occasional stair or ladder use, bending, crouching, reaching, and repetitive hand and arm movements.

Requirements

• Must be at least 16 years of age.
• Ability to understand and provide correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders in person and by phone.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills for taking and processing orders.
• Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
• Ability to use a computer keyboard or touch screen to enter orders.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the described physical tasks, including standing, lifting, carrying, pushing, pulling, bending, crouching, reaching, and frequent hand use.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and enter customer orders using a computer keyboard or touch screen.
• Communicate with customers and coworkers in person and by phone to process orders.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Unload bulk product deliveries using a hand truck and move supplies to storage shelves.
• Perform other store tasks, including outside tasks such as removing trash when needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed