Customer Service Rep(07547) - 887 E 100 N

Domino's Franchise•Payson, UT

About The Position

Domino’s Pizza is seeking customer service representatives with strong people skills to take and process customer orders and support store operations. Team members may work part-time or full-time, with schedules intended to accommodate other commitments. On-the-job orientation and training are provided, and opportunities for advancement may include management and other roles within the company. The role involves operating store equipment; stocking, preparing products, receiving orders by telephone and in person, taking inventory, completing paperwork, and cleaning equipment and the facility. Work includes standing for most tasks, frequent hand use and reaching, and occasional lifting and carrying supplies. The work environment may include temperature changes, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts.

Requirements

  • Must be 16 years of age or older.
  • Ability to understand and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by telephone and in person.
  • Ability to perform basic arithmetic accurately and quickly and make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Motor coordination to make precise movements quickly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the described physical tasks, including standing, walking, reaching, bending, and handling supplies weighing up to 50 pounds.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from delivery areas to storage and work areas, including the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers in person.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload and stock deliveries using a hand truck and move supplies as needed.
  • Perform occasional maintenance and store tasks, such as changing sign prices and washing walls.
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