Customer Service Rep(02695) - 155 S. Main St.
About The Position
Domino’s is seeking customer service representatives with strong people skills to serve customers and support store operations. Team members may have opportunities to grow into management. The role may be a primary or supplemental job. Customer service representatives must be at least 16 years old; upon turning 18, they may also be required to prepare food in addition to taking orders and processing cash-register transactions. The position involves operating store equipment, stocking ingredients, preparing products, receiving and processing customer orders, completing inventory and related paperwork, maintaining a clean restaurant, and completing required training and orientation. Team members must communicate professionally with customers and staff in person and by phone, follow written instructions, perform basic math quickly and accurately, handle money accurately, and use basic computer skills for order entry and administrative duties. Work may involve exposure to adverse weather during outside tasks; store temperatures ranging from 36 to 90 degrees and sudden temperature changes; food odors, cornmeal dust, cramped areas, hot surfaces and tools, sharp edges, and moving mechanical parts. Physical activities include standing and walking for extended periods, sitting for administrative duties and online training, lifting packages weighing up to 50 pounds, carrying up to 30 pounds, climbing, bending, crouching, squatting, reaching, and extended use of the hands. The role also requires clear speaking and hearing, near- and mid-range vision, depth perception, and the ability to distinguish hot and cold surfaces.
Requirements
- Must be at least 16 years of age.
- Professional verbal communication with customers and staff, in person and by phone.
- Ability to comprehend and give correct written instructions.
- Ability to calculate basic math quickly and accurately.
- Accuracy in money handling.
- Basic computer knowledge for order entry and administrative duties as needed.
- Ability to perform the listed physical activities, including standing and walking for long periods, lifting packages up to 50 pounds, and carrying up to 30 pounds.
- Ability to speak and hear clearly, use near- and mid-range vision, perceive depth accurately, and distinguish hot and cold surfaces.
- Ability to direct activities, perform repetitive tasks, work alone or with others, work under stress, meet strict quality standards, and make professional judgments and decisions.
Responsibilities
- Operate store equipment.
- Stock ingredients delivered for daily use.
- Prepare products and food orders.
- Receive and process customer orders.
- Process cash-register transactions.
- Complete inventory and associated paperwork.
- Maintain a clean restaurant facility.
- Complete required training and job orientation.
- Provide and understand correct written instructions.
- Communicate professionally with customers and staff in person and by phone.
- Perform basic math quickly and accurately.
- Handle money accurately.
- Use basic computer skills for order entry and administrative duties as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
