About The Position

The Customer Service Rep serves customers and supports store operations by preparing pizza products, processing orders, and maintaining equipment and the facility. The role is suited to someone with an engaging personality, strong people skills, and high energy who can work in a fast-paced environment. The company describes opportunities to grow into management, including promotion to Assistant Manager, which may make the employee eligible for bonuses. Compensation is listed as $10 per hour, including tips and mileage, with weekly pay and benefits.

Requirements

  • Must be at least 16 years old.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.
  • Strong customer service skills and ability to provide effective service recovery.
  • Ability to add, subtract, multiply, and divide accurately and quickly, using a calculator if needed.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
  • Ability to work in a fast-paced environment.

Responsibilities

  • Operate all equipment.
  • Stock ingredients from the delivery area to storage, the work area, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Communicate with customers and coworkers to process orders by phone and in person.
  • Provide customer service and effective service recovery.
  • Enter orders using a computer keyboard or touch screen.
  • Make correct monetary change.

Benefits

  • Weekly pay
  • Benefits
  • Potential bonus eligibility upon promotion to Assistant Manager
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