Customer Service Rep(05627) - 2424 Hudson rd

Domino's Franchise • Greer, SC

13h • Onsite

About The Position

The Customer Service Representative works as part of a Domino’s Pizza store team, helping prepare and process pizza orders and maintain store operations. The role may be part-time or full-time, with schedules described as accommodating team members’ needs. On-the-job orientation and training are provided, and opportunities for advancement may include management and franchise ownership.

Team members operate store equipment, stock ingredients and supplies, prepare products, receive and process telephone orders, take inventory, complete associated paperwork, and clean equipment and the facility. The position involves communicating with customers and coworkers in person and by phone, entering orders by computer keyboard or touch screen, handling payments and making change, and following quality standards.

Work takes place in a store environment with varying temperatures, food odors, cornmeal dust, cramped areas such as walk-in coolers, hot surfaces and tools, sharp edges, and moving mechanical parts. The job requires substantial standing and continuous reaching and hand use, as well as lifting and carrying supplies, bending, occasional crouching, and infrequent stair or ladder use.

Requirements

• Must be 16 years of age or older.
• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders by telephone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills for taking and processing orders.
• Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
• Ability to use a computer keyboard or touch screen to enter orders.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the physical tasks described, including standing, walking, lifting, carrying, pushing or pulling trays, bending, reaching, and frequent use of hands.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from delivery areas to storage, work areas, and walk-in coolers.
• Prepare products.
• Receive and process telephone orders, and communicate with customers and coworkers in person.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Enter orders using a computer keyboard or touch screen and handle monetary change.
• Unload deliveries using a hand truck and move supplies to storage shelves.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed