Customer Service Rep(06734) - 3402 Scott St

Domino's Franchise•Houston, TX

About The Position

Domino’s Pizza is seeking customer service representatives with strong people skills to take and process customer orders and contribute to store operations. The role offers flexible scheduling and opportunities for career advancement, including progression into management. On-the-job orientation and training are provided. Team members may operate equipment, stock ingredients, prepare products, receive and process telephone orders, take inventory, complete paperwork, and clean equipment and the facility. The work involves communicating with customers and coworkers in person and by phone, entering orders using a keyboard or touch screen, handling payments, and performing a range of physical tasks in a fast-paced store environment.

Requirements

  • Be at least 16 years old for in-store work; delivery work requires being at least 18 years old.
  • Comprehend and give correct written instructions.
  • Communicate verbally with customers and coworkers in person and by phone.
  • Add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Make correct monetary change.
  • Have verbal, writing, and telephone skills to take and process orders.
  • Coordinate eyes and hands or fingers to make precise movements rapidly and accurately.
  • Stand for most tasks and perform repetitive work, sometimes alone and sometimes with others, under stress and strict quality-control standards.
  • Meet the physical demands of the role, including lifting deliveries weighing up to 50 pounds, carrying supplies, pushing or pulling trays, and occasionally climbing stairs or a ladder.
  • Work around varying temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts.
  • Have the vision, hearing, depth perception, and hot/cold surface differentiation abilities needed for store tasks.

Responsibilities

  • Operate store equipment.
  • Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Communicate with customers and coworkers to process orders in person and over the phone.
  • Use a computer keyboard or touch screen to enter orders.
  • Unload and move product deliveries, including lifting and stacking supplies.
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