Customer Service Rep (02918) - 2501 Broadway St

Domino's Franchise•Quincy, IL

12h

About The Position

As a Customer Service Representative at Domino's, you will help provide positive customer experiences by handling calls, online orders, and in-person inquiries professionally and efficiently. You will assist customers with orders and resolve issues while delivering outstanding service. The position offers full training in a fast-paced environment, with opportunities for internal promotion.

Requirements

Be a punctual team player with a positive attitude.
Be friendly and comfortable talking with customers.
Work efficiently in a fast-paced environment.
Communicate verbally with customers and co-workers to process orders over the phone and in person.
Have excellent communication and interpersonal skills.
Be at least 16 years of age.
Be flexible to work evenings, weekends, and/or holidays.

Responsibilities

Provide friendly and attentive service to customers over the phone and in person.
Assist customers with placing orders, customizing pizzas, and answering menu questions.
Upsell additional menu items and promotions.
Handle inquiries, concerns, and complaints with empathy and professionalism.
Accurately enter orders into the system and process payments.
Maintain cleanliness and organization within the store.