Customer Service Rep(7936) - 10986 Sierra ave

Domino's Franchise•Fontana, CA

About The Position

The Customer Service Representative operates equipment, stocks ingredients from delivery and storage areas, prepares products, receives and processes telephone orders, takes inventory, completes associated paperwork, and cleans equipment and the facility approximately daily. Orientation and training are provided on the job. The role requires the ability to understand and provide correct written instructions, communicate verbally with customers and coworkers, and process orders over the phone and in person. It also requires accurate and quick arithmetic, making correct monetary change, verbal and writing skills, telephone skills, motor coordination for rapid and precise movements, and the ability to enter orders using a computer keyboard or touch screen.

Requirements

  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers.
  • Ability to add, subtract, multiply, and divide accurately and quickly; may use a calculator.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between arms and hands/fingers to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.

Responsibilities

  • Operate all equipment.
  • Stock ingredients from delivery area storage, work area, and walk-in cooler.
  • Prepare product.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and facility approximately daily.
  • Process customer orders over the phone and in person.
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