Customer Service Rep(07923) - 2605 Pacific Ave

Domino's Franchise • Stockton, CA

15h • Onsite

About The Position

Customer Service Reps at Domino’s Pizza help prepare and serve orders, assist customers in person and by phone, and perform general store duties. The role may be part-time or full-time, with schedules intended to accommodate team members’ other commitments. On-the-job orientation and training are provided, and opportunities for advancement into management and other roles are available.

The position requires operating store equipment, stocking and preparing ingredients, processing telephone orders, taking inventory, completing paperwork, and cleaning the equipment and facility. Team members must communicate clearly with customers and coworkers, handle payments accurately, enter orders using a keyboard or touch screen, and work independently or with others under stress while meeting quality standards.

The job involves standing for most tasks, frequent hand use and reaching, and occasional lifting and carrying supplies. Work conditions include varying indoor temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. The posting also describes additional requirements for delivery drivers, including driving and making deliveries; these apply to delivery work rather than the customer-service role itself.

Requirements

• Must be at least 16 years old for in-store work; delivery work requires being at least 18 years old.
• Ability to understand and give correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Eye-hand coordination and ability to make precise movements quickly and accurately.
• Ability to use a computer keyboard or touch screen to enter orders.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to stand for most tasks and perform the described physical activities, including walking, lifting, carrying, pushing or pulling trays, and occasional climbing.
• Frequent reaching and hand use; ability to bend forward, occasionally crouch or squat, and perform tasks requiring forceful use of the forearms and wrists.
• Ability to lift and stack deliveries weighing up to 50 pounds onto shelves up to 72 inches high.

Responsibilities

• Operate store equipment.
• Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Communicate with customers and coworkers in person and by telephone to process orders.
• Enter orders using a computer keyboard or touch screen.
• Handle monetary change accurately.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed