Customer Service Rep(07205) - 1901 PACIFIC BLVD SE

Domino's Franchise • Albany, OR

1d

About The Position

This is an entry-level, part-time Customer Service Representative position at Domino’s Pizza. On-the-job orientation and training are provided. Scheduled hours depend on the employee’s availability and store needs. Employees may have the opportunity to move into full-time work if the store can accommodate the hours and the employee completes training, is reliable for shifts, and communicates full-time availability needs to the manager.

The role includes taking and processing customer orders, preparing products, operating equipment, stocking ingredients, receiving deliveries, taking inventory, completing paperwork, and cleaning the equipment and facility. Team members work with customers and coworkers in person and by telephone, and may perform a range of store duties, including tasks outside the store or delivery-related activities described in the general team-member requirements.

The work involves standing for most tasks, frequent hand use and reaching, and occasional lifting and carrying supplies. Team members may work around hot equipment and surfaces, sharp edges, moving mechanical parts, food odors, cornmeal dust, cramped spaces, and changing temperatures or adverse weather. The posting describes physical and sensory requirements for the general store team-member role.

Requirements

• Ability to understand and provide correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders by telephone and in person.
• Ability to communicate and interact respectfully and effectively with people across cultures, abilities, genders, ethnicities, and races.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Eye-hand coordination and ability to make precise movements rapidly and accurately.
• Ability to enter orders using a computer keyboard or touch screen.
• Navigational skills to read a map and locate addresses within the designated delivery area.
• Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites, while carrying product.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the physical tasks described, including standing, walking, lifting, carrying, pushing or pulling trays, occasional stair or ladder use, bending, crouching, reaching, and frequent hand use.
• Ability to handle deliveries that may include cases weighing up to 50 pounds and to lift and stack cases onto shelves up to 72 inches high.
• Ability to distinguish hot and cold surfaces, and to meet the stated talking, hearing, vision, and depth-perception requirements.

Responsibilities

• Operate store equipment.
• Stock ingredients from the delivery area to storage areas, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Communicate with customers and coworkers to process orders in person and over the phone.
• Unload bulk product deliveries using a hand truck and stock supplies.
• Perform general store tasks that may include outside work and delivery-related activities.

Benefits

• Medical, dental, and vision insurance are available to employees who have worked at least one year and average at least 32 hours per week.
• Sick pay in accordance with Oregon state requirements.
• On-the-job orientation and training.
• Opportunities for advancement.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed