Customer Service Rep(02553) - 209 A St NW

Domino's Franchise•Linton, IN
•Onsite

About The Position

The Customer Service Rep works as part of a Domino’s store team, preparing and serving pizza, processing orders, and helping maintain the store. The role offers on-the-job orientation and training, and the company describes opportunities for advancement from customer service to management and beyond. Work may involve customer service by telephone and in person, food preparation, stocking, inventory, cleaning, and other general store duties. The posting describes the work as potentially part-time or full-time, with schedules intended to accommodate team members’ needs.

Requirements

  • Must be 16 years of age or older.
  • Comprehend and give correct written instructions.
  • Communicate verbally with customers and coworkers to process orders by phone and in person.
  • Add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Make correct monetary change.
  • Have verbal, writing, and telephone skills to take and process orders.
  • Coordinate eyes and hands/fingers to make precise movements rapidly and accurately.
  • Enter orders using a computer keyboard or touch screen.
  • Direct activities; perform repetitive tasks; work alone and with others; work under stress; meet quality-control standards; deal with people; analyze and compile data; and make judgments and decisions.
  • Meet the physical demands of standing for most tasks, walking short distances, lifting and carrying supplies, pushing or pulling trays, occasional stair or ladder use, bending, crouching, reaching, and continuous hand use.
  • Handle deliveries weighing up to 50 pounds and perform other lifting and carrying tasks described in the posting.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers in person.
  • Take inventory and complete related paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload deliveries using a hand truck and move and stock supplies.
  • Perform other store team duties, including removing trash and outdoor tasks as needed.
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