Customer Service Rep(08595) - 4360 Bonita Road
About The Position
The Customer Service Rep operates equipment, stocks ingredients and supplies, prepares products, receives and processes telephone orders, takes inventory, completes related paperwork, and cleans equipment and the facility. On-the-job orientation and training are provided. The role involves communicating with customers and coworkers in person and by telephone, entering orders on a computer keyboard or touchscreen, handling payments, and performing a range of food-preparation and store tasks. Work may include making deliveries within a designated area. The position requires standing for most tasks and may involve exposure to varying weather, temperature changes, food odors, cornmeal dust, hot surfaces, sharp edges, and moving mechanical parts.
Requirements
- Ability to comprehend and give correct written instructions.
- Verbal communication skills to process orders with customers and coworkers in person and over the phone.
- Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed, and make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination between eyes and hands or fingers to make rapid, accurate, precise movements.
- Ability to enter orders using a computer keyboard or touchscreen.
- Ability to perform repetitive tasks, work independently and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to handle the physical activities described, including lifting deliveries weighing up to 50 pounds and carrying, pushing, reaching, bending, and occasionally climbing.
- Ability to drive for deliveries within a designated delivery area, when assigned.
Responsibilities
- Operate all equipment.
- Stock ingredients from delivery areas to storage, work areas, and the walk-in cooler.
- Prepare products.
- Receive and process telephone orders; communicate with customers and coworkers in person and over the phone to process orders.
- Take inventory and complete associated paperwork.
- Clean equipment and the facility approximately daily.
- Make deliveries within a designated delivery area when assigned.
- Unload deliveries using a hand truck and move supplies to storage shelves.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
