Customer Service Rep(02941)- 302 E Main St

Domino's Franchise • Robinson, IL

2d

About The Position

Domino’s Pizza is seeking customer service representatives with strong people skills to receive and process customer orders, prepare products, and support general store operations. The role can be part-time or full-time, with schedules intended to accommodate team members’ other commitments. On-the-job orientation and training are provided. Advancement opportunities may include management and other roles within the company.

Team members operate store equipment, stock ingredients and supplies, prepare products, take inventory, complete associated paperwork, and clean the equipment and facility. The position involves working with customers and co-workers in person and by phone, entering orders on a computer keyboard or touch screen, and following quality standards. Work may take place in varied temperatures and conditions, including a walk-in cooler, areas near hot ovens, and occasional outdoor tasks.

The job requires frequent standing, reaching, hand use, and repetitive movements. Tasks may also involve walking, lifting and carrying supplies, pushing or pulling trays, bending, crouching, and occasional stair or ladder use. Some deliveries include items weighing up to 50 pounds.

Requirements

• Must be 16 years of age or older.
• Ability to understand and give correct written instructions.
• Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Eye-hand coordination and the ability to make precise movements rapidly and accurately.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the stated physical tasks, including frequent standing, reaching, and hand use, and lifting deliveries weighing up to 50 pounds.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from delivery areas to storage and work areas, including the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and take orders in person.
• Enter orders using a computer keyboard or touch screen.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Unload deliveries using a hand truck and move supplies to storage or shelves.
• Follow quality control standards and work with customers and co-workers.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed