Customer Service Rep (1507) 12200 15 St, Grandview, MO 64030

Domino's Franchise • Grandview, MO

1d • Onsite

About The Position

The Customer Service Rep processes customer orders by phone and in person, prepares products, operates store equipment, stocks ingredients and supplies, and helps maintain inventory and cleanliness. The role is suitable as a main, supplemental, or second job, and the posting describes opportunities to advance into management and other roles. On-the-job orientation and training are provided. The position may also involve delivery duties, including transporting products to customers and distributing flyers or door hangers; delivery requires a valid driver's license, a safe driving record meeting company standards, and access to an insured vehicle that can be used for deliveries.

Requirements

• Must be at least 16 years old.
• Ability to understand and provide correct written instructions.
• Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Hand-eye coordination and ability to make precise movements rapidly and accurately.
• Ability to use a computer keyboard or touch screen to enter orders.
• Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the physical requirements described, including standing, walking, lifting, carrying, pushing or pulling, climbing, bending, crouching, and reaching.
• For delivery duties: valid driver's license, safe driving record meeting company standards, and access to an insured vehicle that can be used for delivery.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and enter orders using a computer keyboard or touch screen.
• Take inventory and complete related paperwork.
• Clean equipment and the facility approximately daily.
• Communicate with customers and co-workers to process orders in person and by phone.
• Make correct monetary change and perform basic arithmetic accurately.
• If assigned delivery duties, deliver products by car to customers, deliver flyers and door hangers, and carry products between the store, vehicle, and customer locations.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed