Customer Service Rep(07790) - 1101 n main st

Domino's Franchise•Salinas, CA

About The Position

Domino’s Pizza is seeking customer service representatives with strong people skills to receive and process orders, prepare products, and support general store operations. The role may be part-time or full-time and offers on-the-job orientation and training. The company describes opportunities for advancement from customer service into management and other roles. Team members operate store equipment, stock ingredients and supplies, prepare products, take inventory, complete paperwork, and clean equipment and the facility. The work involves communicating with customers and coworkers in person and by telephone, entering orders on a computer keyboard or touch screen, and handling money accurately. The position requires frequent standing, walking short distances, reaching, and continuous use of the hands. Duties may also include lifting and carrying supplies weighing up to 50 pounds, moving trays on dollies, bending, crouching, and occasionally climbing stairs or a ladder. Work conditions include exposure to hot surfaces and tools, changing temperatures, food odors, cornmeal dust, cramped spaces, sharp edges, and moving mechanical parts.

Requirements

Must be at least 16 years of age.
Ability to understand and give correct written instructions.
Ability to communicate verbally with customers and coworkers in person and by telephone.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills for taking and processing orders.
Eye-hand coordination and ability to make precise movements rapidly and accurately.
Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to perform the physical tasks described, including standing, reaching, lifting, carrying, bending, and occasional climbing.

Responsibilities

Operate store equipment.
Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
Prepare products.
Receive and process telephone orders.
Take inventory and complete related paperwork.
Clean equipment and the facility approximately daily.
Communicate with customers and coworkers in person and by telephone to process orders.
Enter orders using a computer keyboard or touch screen.
Unload deliveries using a hand truck and lift or stack supplies on shelves.
Move trays on dollies and perform store upkeep, including occasional maintenance-related tasks.