Customer Service Rep(01612) - 12 East Main St.

Domino's Franchise • Park Hills, MO

6d • Onsite

About The Position

This hourly store team member role involves operating store equipment, stocking and preparing ingredients and products, processing customer orders by telephone and in person, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided.

The position requires clear written and verbal communication, accurate basic arithmetic and monetary change-making, and the ability to enter orders using a computer keyboard or touch screen. Work involves standing for most tasks, frequent short-distance walking, repetitive food preparation and stocking, and occasional paperwork at a desk. Team members may unload deliveries with a hand truck, lift cases weighing up to 50 pounds, carry supplies, move trays on dollies, and occasionally use stairs or a ladder.

The work environment includes changing temperatures, including a walk-in cooler and hot work areas, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. Outside tasks may expose team members to adverse weather. The role requires the ability to work independently and with others, perform repetitive tasks, work under stress, meet quality standards, interact with people, and make judgments and decisions.

Requirements

• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and co-workers to process orders over the phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to lift delivery cases weighing up to 50 pounds and handle the other physical demands described for the role.

Responsibilities

• Operate all equipment.
• Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare product.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Unload bulk product deliveries using a hand truck.
• Occasionally change prices on signs, wash walls, and perform maintenance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed