Customer Service Rep (01169) - 1636 E 8 Mile

Domino's Franchise•Detroit, MI

About The Position

The Customer Service Representative interacts with customers throughout the shift and responds to a variety of customer-related issues. The role requires a positive personality and a clear, energetic speaking voice, as well as knowledge of products, services, charges, and other relevant information to share with customers. The listed wage is $9.25 per hour. The work involves primarily standing, with some walking and office-based paperwork. Duties also involve handling deliveries and supplies, stocking, cleaning, reaching, bending, and using pizza-preparation tools and equipment. The physical requirements described include lifting cases weighing up to 50 pounds, carrying items weighing up to 30 pounds, and frequent hand and arm use.

Requirements

  • Have a positive personality.
  • Speak with a clear, highly energetic voice.
  • Be knowledgeable about products, services, charges, and other relevant customer information.
  • Meet the stated physical demands, including standing for most tasks, frequent reaching and hand use, and lifting deliveries weighing up to 50 pounds.

Responsibilities

  • Communicate with customers throughout the shift and handle customer-related issues.
  • Provide customers with information about products, services, charges, and other relevant details.
  • Unload, lift, carry, and stock ingredient and supply deliveries.
  • Perform tasks involving pizza assembly, stocking, cleaning, and use of pizza-preparation tools.
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