Customer Service Rep(05934) - 909 Old Vicksburg Rd

Domino's Franchise•Clinton, MS
•Onsite

About The Position

The Customer Service Representative (CSR) is the first point of contact for customers calling the store and helps create a pleasant experience through professionalism and an optimistic attitude. The role includes taking orders, providing customer service, helping prepare products, maintaining a clean and sanitized store, and operating store equipment. Training is provided on the computer system, and the position offers variable weekly hours and flexible scheduling. Medical, dental, and vision insurance are available to CSRs who average at least 30 hours per week during a designated 12-month measurement period.

Requirements

  • Be at least 16 years old; a work permit may be required in some areas.
  • Be willing to learn.
  • Have strong communication skills and basic math skills, including the ability to count change.
  • Be outgoing and have a positive, upbeat attitude with strong verbal and communication skills.
  • Be able to stand, walk, sit, carry, use machines, and lift up to 25 pounds.

Responsibilities

  • Create a fun, happy, and exciting environment for customers while taking orders.
  • Uphold and represent the brand image.
  • Keep the store clean and sanitized for team members and customers.
  • Help prepare products to the required standard.
  • Learn and use organizational and inventory skills.
  • Provide excellent customer service.
  • Use time-management skills and multitask in a competitive work environment.
  • Use the store’s equipment and technology.
  • Demonstrate individual style while working in a diverse environment.
  • Take ownership of resolving problems.
  • Operate all equipment inside the store.

Benefits

  • Flexible hours
  • Product discounts
  • Medical, dental, and vision insurance available to CSRs averaging 30 or more hours per week during a designated 12-month measurement period
  • Opportunity to develop team-building, problem-solving, and other skills
  • Opportunity to give back to the community through partnerships and donations
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