About The Position

Domino’s Pizza is seeking customer service representatives with strong people skills to receive and process customer orders and support store operations. Team members may work part time or full time, with schedules intended to accommodate their availability. On-the-job orientation and training are provided, and advancement opportunities may include management or franchise ownership. The role involves operating store equipment, stocking ingredients, preparing products, taking telephone and in-person orders, completing inventory and related paperwork, and cleaning the equipment and facility. The work requires accurate basic arithmetic and monetary change-making, clear communication, computer order entry, and coordinated, precise hand movements. The work environment includes exposure to varying weather during outside tasks, temperature changes and in-store temperatures ranging from 36°F in the cooler to 90°F or higher in some areas, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. Physical activities include standing for most tasks, walking short distances, occasional sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, occasional stair or ladder use, bending, crouching, and frequent reaching and hand use. Team members may lift deliveries weighing up to 50 pounds and perform repetitive tasks while working alone or with others under stress and meeting quality standards.

Requirements

  • Must be at least 16 years of age.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
  • Ability to perform repetitive tasks, work alone and with others, work under stress, meet quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to meet the physical demands described, including standing, lifting, carrying, reaching, and frequent hand use.

Responsibilities

  • Operate store equipment.
  • Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders; communicate with customers and co-workers to process orders in person and by phone.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Use a computer keyboard or touch screen to enter orders.
  • Unload bulk product deliveries using a hand truck and stock supplies.
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