Customer Service Rep(05557) - 1802 South New Hope Road

Domino's • Gastonia, NC

8d • $10 - $12 • Onsite

About The Position

Prairie Pizza, a family-owned Domino’s franchise based in Charlotte, North Carolina, is hiring a friendly and enthusiastic Customer Service Representative. The representative serves as a customer-facing voice of the company, taking phone orders, answering questions, and helping ensure customers have a positive experience. The role also involves working with the store team to support smooth operations and customer satisfaction. Employees are expected to follow Domino’s pizza-making standards, maintain a clean and professional appearance in accordance with the dress code, work efficiently in a fast-paced environment, and provide friendly service.

Requirements

• Positive attitude and passion for providing outstanding customer service.
• Excellent communication and interpersonal skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Strong problem-solving skills.
• Basic computer skills and familiarity with point-of-sale systems.
• Friendly demeanor and a positive attitude with customers.
• Ability to adhere to Domino’s pizza-making standards and procedures and maintain the required professional appearance.

Nice To Haves

• A love for pizza.

Responsibilities

• Take phone orders accurately and efficiently.
• Provide excellent customer service with a positive attitude.
• Answer customer questions about the menu, promotions, and delivery services.
• Address and resolve customer concerns with patience and understanding.
• Work as part of a team to support smooth operations and happy customers.
• Prepare pizzas according to Domino’s standards and procedures.
• Maintain a clean, professional appearance and follow the Domino’s dress code.

Benefits

• Health insurance for eligible employees.
• Paid time off for eligible employees.
• 401(k) for eligible employees.
• 50% off pizza.
• Referral bonus.
• Career development and opportunities for growth and advancement.
• Flexible scheduling.
• Competitive pay.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed