Customer Service Rep(04989) - 2058 Rt. 27

Domino's Franchise•Edison, NJ

About The Position

The Customer Service Rep operates equipment; stocks ingredients from delivery areas to storage, work areas, and walk-in coolers; and prepares products. The role receives and processes telephone orders, takes inventory, completes associated paperwork, and cleans equipment and the facility approximately daily. The employee must accurately and quickly perform basic arithmetic, make correct monetary change, take and process orders using verbal, written, and telephone skills, enter orders by computer keyboard or touch screen, follow and provide written instructions, and communicate with customers and co-workers both by phone and in person. The position pays $15.92 per hour. Health insurance is available for full-time positions; bonus eligibility applies to management roles.

Requirements

  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders over the phone and in person.

Responsibilities

  • Operate all equipment.
  • Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Take and process customer orders by phone and in person.
  • Enter orders using a computer keyboard or touch screen.

Benefits

  • 401(k) plan
  • Health insurance for full-time positions
  • Bonus eligibility for management roles
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