About The Position

The Customer Service Rep upholds Domino's standards for grooming, uniform, and appearance; handles customer payments and promotes pizza products and specials. The role provides quality customer service to internal and external customers by phone and in person, while responding promptly to store phones and carryout customers. The employee is cross-trained in product and ingredient preparation, opening and closing procedures, oven operation, and boxing orders for delivery or carryout. The position also checks orders against quality standards and contributes to a teamwork-oriented, energetic, and fun atmosphere.

Requirements

  • Speak and write clearly and accurately.
  • Demonstrate comprehension of using a computer-based order entry system.

Responsibilities

  • Uphold Domino's standards for grooming, uniform, and appearance.
  • Collect cash and credit card payments.
  • Promote pizza products and specials.
  • Receive cross-training in preparing products and ingredients, opening and closing procedures, operating the pizza oven, and boxing products for delivery or carryout.
  • Check products for accuracy against quality standards.
  • Respond with a sense of urgency to store phone calls and carryout customers.
  • Provide quality customer service to internal and external customers over the phone and in person.
  • Contribute to and promote an atmosphere of teamwork, energy, and fun.
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