About The Position

The Customer Service Rep provides customer service to phone and carryout customers, promotes Domino’s products and specials, and handles payments. The role follows the company’s grooming, uniform, and appearance standards and checks orders for accuracy and quality. Cross-training is provided in product and ingredient preparation, opening and closing procedures, pizza oven operation, and boxing orders for delivery or carryout. The posting notes that short and late-night shifts are available.

Requirements

  • Speak and write clearly and accurately.
  • Demonstrate comprehension of using a computer-based order entry system.

Responsibilities

  • Uphold Domino’s grooming, uniform, and appearance standards.
  • Collect cash and credit card payments.
  • Promote pizza products and specials.
  • Receive cross-training in preparing products and ingredients, opening and closing procedures, operating the pizza oven, and boxing products for delivery or carryout.
  • Check products for accuracy against quality standards.
  • Respond promptly to store phone calls and assist carryout customers.
  • Provide quality customer service to internal and external customers in person and over the phone.
  • Speak and write clearly and accurately.
  • Use a computer-based order entry system.
  • Contribute to and promote an atmosphere of teamwork, energy, and fun.
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