Customer Service Rep(02360) - 1258 Kauffman Road

Domino's Franchise•Fairborn, OH
•Onsite

About The Position

Domino’s Pizza is seeking a customer service representative to help make, bake, and take pizza orders during the day and night. The role may be part-time or full-time and offers opportunities to grow into management and other roles. On-the-job orientation and training are provided. Team members perform a range of store duties, including operating equipment, stocking ingredients and supplies, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. The work involves communicating with customers and co-workers, handling orders and payments, and performing physical tasks in a restaurant environment with exposure to hot surfaces, temperature changes, food odors, cornmeal dust, and moving or sharp equipment.

Requirements

  • Must be at least 16 years old.
  • Ability to understand and provide correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Eye-hand coordination and the ability to make precise movements quickly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical demands of the job, including standing for most tasks, walking, lifting and carrying supplies, pushing or pulling trays, bending, crouching, reaching, and continuous hand use.
  • Ability to lift delivery cases weighing up to 50 pounds.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers in person.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload deliveries using a hand truck and move supplies to storage and shelves.
  • Perform additional store tasks such as stocking, cleaning, and occasional maintenance-related work.
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