Customer Service Rep(04476) - 10555 NC Highway 8

Domino's Franchise • Lexington, NC

2d • Onsite

About The Position

Domino’s Pizza is seeking customer service representatives with strong people skills to take and process customer orders in person and over the phone, prepare products, and perform general store duties. On-the-job orientation and training are provided. The position may be part-time or full-time, and schedules are described as accommodating employees’ other commitments. Opportunities for career growth may include advancement to management and beyond.

The role involves operating store equipment, stocking ingredients and supplies, taking inventory, completing paperwork, and cleaning equipment and the facility. Team members work in a fast-paced food-service environment and may be exposed to temperature changes, food odors, cornmeal dust, hot surfaces, sharp edges, and moving mechanical parts. The work requires standing for most tasks, frequent reaching and hand use, and occasional lifting and carrying supplies weighing up to 50 pounds.

Requirements

• Must be at least 16 years old.
• Ability to understand and give correct written instructions.
• Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination and eye-hand coordination to make precise movements rapidly and accurately.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the stated physical tasks, including prolonged standing, frequent reaching and hand use, and lifting deliveries weighing up to 50 pounds.

Responsibilities

• Operate store equipment.
• Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Communicate with customers and co-workers to process orders over the phone and in person.
• Unload and store deliveries using a hand truck, and carry or move supplies as needed.
• Perform other store tasks, including occasional sign-price changes, wall washing, and maintenance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed