Assistant Manager(04476) - 10555 NC Highway 8

Domino's Franchise•Lexington, NC

About The Position

The Assistant Manager is responsible for everything that happens during their shift, including staffing, paperwork, cost controls, cash control, food management, inventory, customer relations, scheduling, store cleanliness, marketing, and profitability. The role requires setting an example for the crew and consistently following and enforcing company policies and procedures. Assistant Managers help provide great customer service and maintain the store’s image and standards. The position also involves general store duties such as operating equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. Orientation and training are provided on the job. The description also includes delivery-related responsibilities and requirements, such as delivering products by car, delivering flyers and door hangers, holding a valid driver’s license with a safe driving record, and having access to an insured vehicle that can be used for delivery.

Requirements

  • Ability to use judgment, perform basic math, and multitask.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Eye-hand coordination and ability to make precise movements quickly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Valid driver’s license with a safe driving record meeting company standards.
  • Access to an insured vehicle that can be used for delivery.
  • Navigational skills to read a map and locate addresses within the designated delivery area.
  • Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites while carrying product.
  • Ability to meet the listed physical demands, including standing, walking, lifting and carrying products, pushing or pulling trays, climbing stairs or ladders, and frequent reaching and hand use.

Responsibilities

  • Oversee all activities and operations during the shift.
  • Manage staffing, paperwork, cost controls, cash control, food management, and inventory.
  • Work to a schedule and maintain store standards and a professional image.
  • Provide customer service and maintain customer relations.
  • Maintain attendance and punctuality, store cleanliness, marketing, and profitability.
  • Follow all company policies and procedures and expect the same of the crew.
  • Operate store equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete paperwork; and clean equipment and the facility.
  • Deliver products by car to customers’ doors and deliver flyers and door hangers.
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