Customer Service Rep(07557) - 1593 N Redwood Rd #3

Domino's Franchise•Saratoga Springs, UT

2d•Onsite

About The Position

Domino’s Pizza is seeking customer service representatives with strong people skills to help serve customers and process orders. The role may be part-time or full-time and offers schedules intended to accommodate team members’ other commitments. On-the-job orientation and training are provided. The company describes opportunities for career advancement from customer service representative to management and beyond. Team members perform a range of in-store duties, including operating equipment, stocking ingredients and supplies, preparing products, taking and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. The work involves communicating with customers and coworkers in person and by phone, entering orders by keyboard or touchscreen, and handling payments accurately. The position includes working in varied store temperatures and conditions, including a walk-in cooler, hot work areas, and occasional outdoor tasks. Physical activities include standing for most tasks, walking, lifting and carrying supplies, pushing or pulling trays, and repeatedly reaching, bending, and using hands and arms. Team members may occasionally climb stairs or a ladder.

Requirements

Must be at least 16 years old.
Ability to understand and provide correct written instructions.
Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to perform the physical activities described, including standing, lifting, carrying, pushing, pulling, reaching, and bending.

Responsibilities

Operate store equipment.
Stock ingredients and supplies from the delivery area into storage, work areas, and the walk-in cooler.
Prepare products.
Receive and process telephone orders.
Take customer orders and communicate with customers and coworkers in person and by phone.
Enter orders using a computer keyboard or touchscreen.
Take inventory and complete associated paperwork.
Clean equipment and the facility approximately daily.
Unload deliveries using a hand truck and move supplies to storage shelves.
Perform other store tasks such as taking out trash, stocking, cleaning, and maintaining signs or walls.