Customer Service Rep(02675) - 1500 S. Washington Ave.

Domino's Franchise • Crawfordsville, IN

15h

About The Position

The Customer Service Rep works as part of a Domino’s store team to serve customers and help prepare and process orders. The role may be part-time or full-time, with on-the-job orientation and training. Domino’s offers opportunities for team members to grow into management and other roles.

The work involves operating store equipment, stocking ingredients and supplies, preparing products, taking and processing orders in person and by telephone, taking inventory, completing paperwork, and cleaning equipment and the facility. Team members work with customers and co-workers, independently and as part of a team, while meeting quality standards and working under stress.

The position requires standing for most tasks and involves walking, lifting and carrying supplies, pushing or pulling trays, reaching, bending, and occasional climbing or crouching. The work environment may include changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts.

Requirements

• Must be at least 16 years of age.
• Ability to understand and provide correct written instructions.
• Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination to make precise, rapid movements with speed and accuracy.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to meet the physical demands of the role, including standing, walking, lifting, carrying, pushing, pulling, reaching, bending, and occasional climbing or crouching.
• Ability to handle deliveries that may include cases weighing up to 50 pounds and to work around hot surfaces, sharp edges, moving mechanical parts, and varying temperatures.

Responsibilities

• Operate store equipment.
• Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers in person.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Unload and move product deliveries using a hand truck, and lift and stock supplies.
• Use store tools and equipment, including computers, telephones, calculators, a pizza cutter, and a pizza peel.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed