Customer Service Rep(07829) - 1290 W Colony Rd #140

Domino's Franchise • Ripon, CA

1d • Onsite

About The Position

Domino's Pizza is seeking customer service representatives with strong people skills to help serve customers and support store operations. The role may be part-time or full-time and offers scheduling intended to accommodate team members' other commitments. Training is provided on the job, and team members may have opportunities to advance into management or other roles.

Store duties include operating equipment; stocking ingredients and supplies; preparing products; receiving and processing telephone orders; taking inventory and completing paperwork; and cleaning equipment and the facility. Team members communicate with customers and coworkers in person and by phone, enter orders using a computer keyboard or touch screen, and handle money accurately.

The position involves standing for most tasks, frequent walking and reaching, and occasional sitting for paperwork. Physical activities may include lifting and carrying supplies weighing up to 50 pounds, pushing or pulling trays on a dolly, climbing stairs or a ladder, bending, crouching, and repeatedly using the hands and arms. The work environment may include hot and cold temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts.

Requirements

• Must be 16 years of age or older.
• Ability to understand and provide correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
• Verbal, writing, and telephone skills for taking and processing orders.
• Motor coordination to make precise movements quickly and accurately.
• Ability to perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to talk and hear on the telephone, perform tasks requiring near and mid-range vision and depth perception, and distinguish hot from cold surfaces.
• Ability to meet the physical demands of the job, including standing, walking, reaching, bending, occasional climbing and crouching, and lifting or carrying supplies weighing up to 50 pounds.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers in person.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Enter customer orders using a computer keyboard or touch screen.
• Handle monetary transactions and make correct change.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed