Customer Service Rep(07829) - 1290 W Colony Rd #140

Domino's • Ripon, CA

3d • Onsite

About The Position

Domino’s Pizza is seeking customer service representatives with strong people skills to take and process customer orders, help prepare products, and support the daily operation of the store. The position can be part-time or full-time, with schedules intended to accommodate team members’ other commitments. On-the-job orientation and training are provided. Advancement opportunities may include management and other roles within the company.

Team members operate store equipment; stock ingredients and supplies; prepare products; receive telephone orders; take inventory and complete paperwork; and clean equipment and the facility. The work involves customer interaction in person and by phone, using a computer keyboard or touch screen, and working with other store team members.

The position is physically active and is primarily performed standing, with short-distance walking and some desk-based paperwork. Duties can include unloading and moving deliveries, lifting cases weighing up to 50 pounds, carrying supplies and dough trays, pushing or pulling trays on dollies, occasional climbing or stair use, frequent bending and reaching, and continuous hand use. Work conditions include exposure to hot ovens and surfaces, cold storage areas, changing temperatures, food odors, cornmeal dust, sharp edges, moving mechanical parts, and occasionally adverse outdoor weather while performing outside tasks.

Requirements

• Must be at least 16 years of age.
• Ability to understand and provide correct written instructions.
• Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills for taking and processing orders.
• Ability to make rapid, accurate, precise movements and enter orders using a computer keyboard or touch screen.
• Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, interact with people, analyze and compile data, and make judgments and decisions.
• Ability to meet the physical demands described, including standing, lifting, carrying, pushing or pulling, bending, reaching, and continuous hand use.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from delivery areas to storage, work areas, and walk-in coolers.
• Prepare products.
• Receive and process telephone orders and communicate with customers and co-workers in person and by phone.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Unload and move deliveries, including lifting and stacking supplies.
• Perform other store tasks such as stocking, cleaning, and occasional maintenance or sign-price changes.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed