Customer Service Rep(01581) - 407 Walnut Ln

Domino's Franchise • Willard, MO

15h

About The Position

The Customer Service Rep takes and processes customer orders by phone and in person, prepares products, operates store equipment, stocks ingredients and supplies, and helps keep the equipment and facility clean. The role requires clear communication, accurate order entry and monetary change-making, and the ability to work with customers and coworkers in a fast-paced environment. On-the-job orientation and training are provided. The position offers opportunities for advancement within store management and the broader Domino’s organization.

Requirements

• Must be 18 years of age or older.
• Ability to understand and provide correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills for taking and processing orders.
• Motor coordination to make precise, rapid movements with the eyes, hands, and fingers.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, interact with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the listed physical activities, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and continuous hand use.
• Ability to lift and stack deliveries weighing up to 50 pounds, with cases lifted from the floor to shelves up to 72 inches high.
• Ability to differentiate between hot and cold surfaces; near- and mid-range vision and depth perception are needed for store tasks.
• Ability to work around varying and sometimes adverse weather, temperatures from 36 degrees in the cooler to 90 degrees and above in work areas, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers in person.
• Clean equipment and the facility approximately daily.
• Make and label boxes.
• Unload bulk product deliveries using a hand truck and move supplies to storage shelves.
• Perform other store tasks such as stocking, cleaning, and maintaining signs and work areas.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed