About The Position

The Customer Service Rep operates equipment, stocks ingredients, prepares products, receives and processes telephone orders, takes inventory, completes related paperwork, and cleans equipment and the facility approximately daily. The role involves processing customer orders by phone and in person, using a computer keyboard or touch screen, and communicating with customers and co-workers.

Requirements

  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders by phone and in person.

Responsibilities

  • Operate all equipment.
  • Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
  • Prepare product.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Use a computer keyboard or touch screen to enter orders.
  • Communicate with customers and co-workers to process orders by phone and in person.

Benefits

  • 401(k) plan
  • Health insurance for full-time positions
  • Bonus eligibility for management roles
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