Customer Service Rep(04923) - 3131 sw college rd

Domino's Franchise•Ocala, FL

About The Position

Customer Service Reps take and process customer orders by phone and in person, prepare products, and perform general store duties. Team members operate equipment, stock ingredients and supplies, take inventory, complete paperwork, and clean equipment and the facility. On-the-job orientation and training are provided. The role offers opportunities for advancement, including into management, and may be part-time or full-time according to the posting.

Requirements

  • Must be at least 16 years of age.
  • Ability to understand and provide correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
  • Ability to perform basic arithmetic accurately and quickly, with a calculator if needed, and make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Hand-eye coordination and the ability to make precise movements rapidly and accurately.
  • Ability to perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical demands described, including standing, walking, lifting and carrying supplies, reaching, bending, and frequent hand use.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from deliveries in storage areas, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers in person.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload deliveries using a hand truck and move supplies to storage shelves.
  • Use a computer keyboard or touch screen to enter orders.
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