Customer Service Rep(1590)- 301 S Commercial
About The Position
The Customer Service Rep works as part of a Domino’s Pizza store team, helping prepare and process customer orders and supporting daily store operations. The role can be part-time or full-time, with schedules intended to accommodate team members’ other commitments. On-the-job orientation and training are provided, and advancement opportunities may include management or franchise ownership. The position involves operating store equipment; stocking ingredients and supplies; preparing products; receiving and processing telephone orders; taking inventory and completing paperwork; and cleaning equipment and the facility. Team members communicate with customers and coworkers in person and by phone, use computer keyboards or touch screens to enter orders, and perform physical tasks throughout the shift. Work may involve varying temperatures, food-related fumes and dust, hot surfaces, sharp edges, moving equipment, and other conditions described in the posting.
Requirements
- Must be 16 years of age or older.
- Ability to understand and provide correct written instructions.
- Ability to communicate verbally with customers and coworkers to process orders in person and by phone.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills for taking and processing orders.
- Eye-hand coordination and ability to make precise movements rapidly and accurately.
- Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to perform the physical demands described, including standing for most tasks, walking short distances, lifting cases weighing up to 50 pounds, carrying supplies, pushing or pulling trays, and frequent reaching and hand use.
Responsibilities
- Operate store equipment.
- Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
- Prepare products.
- Receive and process telephone orders and enter orders using a computer keyboard or touch screen.
- Take inventory and complete associated paperwork.
- Clean equipment and the facility approximately daily.
- Communicate with customers and coworkers in person and by telephone to process orders.
- Unload and move deliveries, stock shelves, and handle trays and other supplies.
- Perform other physical store tasks, including reaching, bending, occasional climbing, and moving trays.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
