Customer Service Rep(05007) - 4115 W Kennedy Blvd

Domino's Franchise•Tampa, FL
•Onsite

About The Position

A Domino’s Customer Service Representative provides friendly customer service while supporting in-store pizza operations. The role may be part-time or full-time and offers in-store training from a manager or teammate. Responsibilities range from taking and processing customer orders to preparing pizzas, handling food safely, maintaining the store, and supporting inventory tasks. The position may provide opportunities for career growth within Domino’s.

Requirements

  • Ability to comprehend and provide correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to push or pull trays on a dolly, with pushing requiring up to 7.5 pounds of force.
  • Ability to infrequently navigate stairs or climb a ladder.
  • Ability to bend forward at the waist, crouch or squat occasionally, and reach continuously.
  • Ability to use one or both hands frequently and to use forearms and wrists forcefully when shaping pizza dough.

Responsibilities

  • Demonstrate a friendly, positive attitude and provide great customer service.
  • Take and process orders by phone and in person.
  • Address customer concerns.
  • Handle cash and make correct monetary change.
  • Upsell products.
  • Prepare high-quality pizzas and other products.
  • Maintain food and portion control, hygiene, and food safety.
  • Stock ingredients from delivery areas to storage and work areas, including the walk-in cooler.
  • Operate all equipment.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Change prices on signs, wash walls, and perform maintenance as needed.
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